Privacy policy

1. Introduction

Travel Stay SA (“we”, “us”, “our”) is an accommodation directory that helps travellers find and connect with properties in South Africa. This privacy policy explains how we collect, use, store and protect your personal information when you use our website and services. We are committed to protecting your privacy in line with the Protection of Personal Information Act (POPIA) and other applicable South African and international laws.

2. Information we collect

We may collect:

• Information you provide when searching, contacting a property, or signing up (e.g. name, email, phone)
• Usage data such as pages visited, search terms and device information
• Cookies and similar technologies as described in our Cookie policy

3. How we use your information

We use your information to provide and improve our directory, personalise content, process enquiries, send relevant updates (where you have agreed), and to comply with legal obligations. We do not sell your personal information to third parties.

4. Sharing and disclosure

We may share information with property owners or managers when you make an enquiry, with service providers who assist our operations (under strict confidentiality), and where required by law.

5. Your rights

You have the right to access, correct, or delete your personal information, to object to processing, and to lodge a complaint with the Information Regulator (South Africa). Contact us using the details below to exercise these rights.

6. Contact

For privacy-related questions or requests, please contact us via the contact details provided on our website.