Privacy Policy

Last updated: August 16, 2025

1. Introduction

Travel Stay SA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information
  • Email address
  • Phone number
  • Location and travel preferences
  • Property listing information (for business owners)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Search queries and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our travel directory services
  • Process and display property listings
  • Improve our website functionality and user experience
  • Send relevant travel information and updates
  • Analyze website usage and trends
  • Comply with legal obligations

4. Google Analytics and Advertising

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our website, including:

  • Pages visited and time spent on each page
  • Geographic location (country/city level)
  • Device and browser information
  • Traffic sources and user behavior

We may also use Google AdSense to display relevant advertisements. AdSense may collect and use data for personalized advertising purposes.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in operating our website
  • In connection with a business transfer or merger

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the following rights regarding your personal information:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Control cookie preferences through your browser settings

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites, including property booking platforms and travel services. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Travel Stay SA

Email: privacy@travelstaysa.co.za

Website: www.travelstaysa.co.za